User Management on ~.UcClient.~ Unified Communications

Users

Mon, 01 Jan 0001 00:00:00 +0000

Users #

The users sections provides access to manage ~.Dimensions.~ Voice users. This includes adding/removing using from the communications platform as well as managing users who just have access to call analytics features.

Adding/Editing Users #

Any user with the 'Manage Users' permission will be able to add or edit other users on the system. There are two types of access type that can be granted when creating users:

User Groups

Mon, 01 Jan 0001 00:00:00 +0000

User Groups #

This section provides access to see all of the user groups that have been configured on the product and manage which users are a member of each.

User groups provide a away to logically group users on the system together. This grouping can then be used within reports to monitor performance or to filter for specific calls.

Group membership is not compulsory for users and they can be made a member of multiple groups (for future use).

Client Profiles

Mon, 01 Jan 0001 00:00:00 +0000

Client Profiles #

Client Profiles are used to control specific features of ~.UcClient.~ clients, allowing them to be restricted from certain users or customised.

Default Client Profile #

Each account is configured with a System default client profile which is assigned to all users by default. This profile cannot be removed or customised, it exposes all features of the ~.UcClient.~ clients.

All new users added to the system without an explicit client profile, will be assigned this one.