Release Notes

Release Notes #

The following sections outline the release history of the solution and provides information on new features as they are added to the product.

Information Circle info
Documentation version - 1.105.0

Releases #

1.105.0 - December 3rd, 2025 #

Features

Area Description
~.UcClient.~ Web
  • New 'Client Profile' options to control visibility of Phone Integrator

1.104.0 - October 14th, 2025

Features

Area Description
~.UcClient.~ Mobile
  • iOS - Add centralised contact directories to the 'Contact' screen
  • Add recording playback to the 'History' screen
~.UcClient.~ Web
  • Initial release of the 'Companion' app for headset and integration support
  • New icon when multiple calls are on hold for retrieve

Fixes

Area Description
~.UcClient.~ Desktop
  • One way audio in certain conference scenarios
~.UcClient.~ Mobile
  • Client intermittently defaulting to speaker on answer
~.UcClient.~ Web
  • Lose audio when holding and retrieving a second call
  • Call history intermittently not updating
  • Remove 'IgnoreAbandonedCalls' and 'IgnoreShortAnsweredCalls' from call history queries
  • Missing 'Make Ready' button after ACD login
  • Unable to set away whilst on a call

1.103.0 - September 2nd (UK)/4th (US/EU/AU) , 2025

Features

Area Description
~.UcClient.~ Mobile
  • Android - Call recording playback
  • Android - Call transfer screen improvements
  • Android - Show outside number in Call History on no match

Fixes

Area Description
~.UcClient.~ Mobile
  • Android - Fix for scaling issues on the contacts page

1.102.0 - August 5th, 2025

Features

Area Description
~.UcClient.~ Mobile
  • Android - Support for Android 14
  • Android - Dial pad styling improvements
  • Android - Call transfer improvements
  • iOS - Directory grouping
  • iOS - Support for centralised contact directories
  • iOS - Dial pad styling improvements
~.UcClient.~ Web Edition
  • PREVIEW - Integration helper app (Highlight & Dial, Headset Control, Executable screen pop, Presence Sync on lock/unlock, Hot keys, Busy lamp)

Fixes

Area Description
~.UcClient.~ Web Edition
  • Holding then retrieving multiple calls end in a conference

1.101.0 - June 24th, 2025

Fixes

Area Description
~.UcClient.~ Desktop
  • Previous contact directory search results displayed
~.UcClient.~ Web Edition
  • Layout improvements in the Settings panel

1.100.0 - May 13th, 2025

Features

Area Description
~.UcClient.~ Web
  • Install button for PWA

Fixes

Area Description
~.UcClient.~ Desktop
  • Potential fix for crash when using highlight and dial
~.UcClient.~ Web Edition
  • Incoming calls field missing from the Personal Dashboard call totals
  • Undefined seen in title when not logged in
  • Disable Search or Dial until SIP registered
  • No branding title setting for the WebRTC client when white labeled

1.99.0 - April 15th, 2025

Features

Area Description
~.UcClient.~ Mobile
  • New default of 'OPUS' codec.
  • Emergency service notification page update.
  • Android - Contacts View Live Status
  • Android - User-based Call History
  • Android - Presence Control

Fixes

Area Description
~.UcClient.~ All
  • AMR and AMR-WB codecs prevent selection of device when assigning a softphone
~.UcClient.~ Desktop
  • Distorted/missing audio when using specific combinations of USB Bluetooth headsets
~.UcClient.~ Web Edition
  • Dispositioned calls returning after refresh
  • Contact View items sorting by name
  • Queue data wasn't showing without a supervisor role

1.98.0 - March 4th, 2025

Features

Area Description
~.UcClient.~ Web Edition
  • Contacts now sorted by name
  • 3CX - Support for Personal Dashboards/Dispositions
  • Alarm support to Personal Dashboard Tiles

Fixes

Area Description
~.UcClient.~ Desktop
  • Not matching contacts on Windows notifications
~.UcClient.~ Mobile
  • Presence profiles not always loading when opening the application
~.UcClient.~ Web Edition
  • WebRTC dropping calls after 1 hour
  • Call history items showing as unknown
  • Favourites directory does not get created if does not exist
  • Cannot open Personal Dashboard if user not a member of any queues

1.97.0 - January 21st, 2025

Features

Area Description
~.UcClient.~ Mobile
  • Android - Allow user to copy and paste number into the Dial pad screen
  • Android - Add contacts view
~.UcClient.~ Web Edition
  • New Personal Dashboard

Hand Left warning

With the introduction of centralised SIP transport and other configuration to hardware devices. Be aware that some customers may experience changes to how the their phones currently operate. Please check the new settings and update the customer/user configuration accordingly.

Fixes

Area Description
~.UcClient.~ Mobile
  • Android - Logout button not working
~.UcClient.~ Web Edition
  • Pending dispositions shows calls that are "Not Answered here"
  • Mismatch between pending and notification
  • Deleting contact directory causes blank screen in Contacts view

Archive